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Privacy Policy (For SMS Compliance)

Support Top Tech LLC is the owner of this website, and is responsible for our direct SMS campaigns. We respect your trust. This document describes the way we obtain, process, and protect your personal information when using our website or signing up for text messages.

1. Data We Collect

We only gather your personal data that you give us yourself – usually when you fill out an online form or make a request through the Contact Us form or subscribe to our text messages.

  • Personal Data: Your name, personal or work email and mobile phone number.
  • Text Message Correspondence Data: Your consent to receive text messages, record of text messages sent to you and any correspondence in customer support services.

2. How We Apply Your Information

We use your details to keep our services running and to communicate clearly with you. Specifically, we use it for:

  • Sending essential transactional SMS alerts, account status updates, and support messages.
  • Following up on direct questions or service requests you submit to us.
  • Maintaining accurate logs to satisfy mobile carrier requirements and consent rules.

3. Protection of Mobile Data

We do not sell, trade, rent, or lease your personal information to any third parties for profit.

A2P 10DLC Non-Disclosure Clause:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. The categories mentioned above exclude text messaging originator opt-in data and consent. This specific information will never be shared with any third-party organizations or non-affiliated entities.

4. Terms for Text Messaging

Providing your phone number on our web forms means you consent to receive text messages from Support Top Tech LLC.

  • Frequency: Message frequency depends on how often you interact with our platform or request updates.
  • Cost: Standard message and data rates set by your wireless provider may apply.
  • Discontinuing Messages: Discontinue messages at any time by replying STOP or CANCEL to any message that we send via SMS.
  • Receiving Assistance: If you have any problems with messages, reply HELP to any of the messages or contact our support staff.

5. Security & Your Choices

We take all possible measures to ensure that your information is protected against any form of breaches. In case you need access to your personal information, you are entitled to change the information related to you, and even have your information deleted from our system.

6. How to Contact Us

If you have questions about this policy or want to update your stored records, contact Support Top Tech LLC using the details below: